This course examines the design of an organization's structure and business processes. The course primarily focuses on the application of information technologies to transform organizations and improve their performance. Methods of introducing and implementing information technologies to enable organizational change are examined
Upon completion of this course, students should be able to:
- Use information technology for redesigning business processes and organizations
- Understand the assumptions embedded in changing business with information technology
- Evaluate problems in the planning and implementation of organizational change
- Assess the relationship of process reengineering to other initiatives to improve the performance of organizations
- Evaluate a variety of approaches to using information technology to improve organizations
- Understand the behavioral and political issues surrounding the use of IT in organizational change.